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General FAQ

  1. Do I have to pay sales tax?

  2. Do you ship international orders?

  3. How long will it take for me to receive my order?

  4. How safe is it to pay by credit card at Pactrademarine.com?


  1. Do I have to pay sales tax?


    Pactrade Marine will charge sales tax for any retail orders shipped within the state of Oklahoma. Sales Tax will be added to the order total automatically for all Oklahoma customers.

    Dealers with resale permits do not pay sales tax.



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  2. Do you ship international orders?


    Yes we do. However, we will have to contact you with the exact shipping quote.



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  3. How long will it take for me to receive my order?


    We try to ship out all orders within 48 hours upon receipt of the order. Shipping lead time depends on the shipping options requested. If you have not received any shipment information from us within 3 days after placing an order, please do not hesitate to contact our customer service representatives.



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  4. How safe is it to pay by credit card at Pactrademarine.com?


    It is perfectly safe. Our site is encrypted using Secure Socket Layer (SSL) Encryption for every transaction in order to ensure that your order and information is secure. SSL encrypts the transmission from our e-commerce servers as well as your computer. Please make sure that the browser you use supports SSL Encryption.



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Copyright © 2018 Pactrade Marine, A Division of Pacific Trading, 1200 S. Fretz Ave, Edmond OK 73003 USA . Toll Free 800.464.1136 . Toll Free Fax: 877.598.0653 . CST 9:00 AM - 5:30 PM