Returns & Warranty

All returns must be sent to Pactrade Marine at 1200 S. Fretz Ave, Edmond OK 73003 with the Return Authorization Number that is provided when the claim is made with our customer service representative. No exchanges or returns will be made unless item was received damaged, defective or incorrect due to our error. No returns will be accepted prior to authorization from Pactrade Marine. We cannot accept returns for the following items:

- Any Items with no original box
- Any Items that has been used

Merchandise returns for reasons other than our error are subject to a 20% restocking fee.


Pactrade Marine Product Warranty is One (1) YEARS on all components. Any product developing such defect in material or workmanship within this period will be repaired or replaced providing it is sent to us. Proof of purchase date is required for any claims.

This warranty is void for the following reasons:

- Product warranted is damaged by accident or unreasonable use, neglect, improper service
- All special order, non-stock, one of a kind items.
- Product has exceeded the rated capacity specified on the fixture such as the use of a 20W bulb in a 10W rated fixture.
- Product is used in an application for which it is not intended such as the use of an interior fixture in an exterior application.
- Improperly installed products
- Unpaid items such as, but not limited to, samples